Excellent communication! For anyone who manages multiple properties, knows that communication is key and often times sets you apart from the rest!! Follow through!! They really listen and care about how you love your yard!! They want to make you happy!! Upgraded all of our sprinklers heads and keep us informed on better choices for equipment that will benefit us in the long run (and in stages so I was able to follow my budget). Lowered my water usage by 60% and my plants are happier and saved $! nstalled deep root watering for all of my trees which has helped tremendously in the care/life of each tree, and it shows!